Terms & Conditions

Last updated: 07/02/2026

These Terms & Conditions (“Terms”) govern access to and use of www.valeriapremiums.com (“Website”) operated by Valeria Premiums, Mumbai.

By accessing or purchasing from the Website, you (“Customer”, “User”, “you”) agree to be bound by these Terms and our Privacy Policy, Shipping Policy and Returns Policy.

1. Eligibility

You represent that you are at least 18 years old and competent to contract under Indian law.

2. Product Information

We make reasonable efforts to display product descriptions, images and pricing accurately. Minor variations in colour or texture may occur.

All prices are in INR and inclusive/exclusive of GST as stated.

3. Order Acceptance & Cancellation

Orders are confirmed only upon dispatch.

We reserve the right to cancel orders due to:

  • stock unavailability
  • pricing errors
  • suspected fraud
  • incorrect customer details

Refunds for cancelled orders shall be processed within statutory timelines.

4. Payment

Payments are processed via authorised payment gateways.

We do not store card or banking details.

5. Shipping & Delivery

Shipping is governed by our Shipping & Delivery Policy available on the Website.

6. Returns, Refunds & Warranty

Returns, refunds, exchanges and warranty claims are governed by our Returns & Refund Policy.

7. Intellectual Property

All Website content including logos, text, graphics and images are owned by or licensed to the Company. 

No material may be reproduced without written permission.

8. User Conduct

Users shall not:

  • misuse the Website
  • provide false information
  • attempt unauthorised access
  • engage in fraudulent activity

9. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect or consequential damages.

Nothing limits statutory consumer rights.

10. Indemnity

You agree to indemnify the Company against losses arising from your breach of these Terms or misuse of the Website.

11. Suspension or Termination

We may suspend or terminate access for violation of these Terms.

12. Modification

Terms may be amended at any time and published on the Website.

13. Governing Law & Jurisdiction

These Terms are governed by Indian law. Courts at Mumbai, Maharashtra shall have exclusive jurisdiction.

14. Grievances

Grievances, if any, can be emailed to us at contactus@valeriapremiums.com

Grievances shall be acknowledged within 48 hours and redressed within reasonable timelines.