Shipping Policy
Welcome to Valeria Premiums! We are committed to delivering your orders promptly. Please review our concise shipping policy.
1. Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has shipped.
2. Shipping Options and Rates
Standard Shipping: 5-7 business days.
Express Shipping: 2-3 business days.
Shipping charges are calculated at checkout.
3. Tracking
- A shipment confirmation email with tracking information will be sent once your order ships.
- Track your order via the provided link or the carrier’s website.
4. Shipping Limitations
- We do not ship to P.O. boxes or APO/FPO addresses.
- Currently, we only ship within INDIA.
5. Damages and Issues
- Inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect.
- We will provide a replacement or refund for any issues.
6. Lost or Stolen Packages
- We are not responsible for lost or stolen packages confirmed as delivered, but we will assist in filing a claim with the carrier.
7. Payment Methods
- We accept payments through Razorpay, which includes credit/debit cards, net banking, UPI, and popular wallets.
8. Contact Information
For questions or concerns regarding shipping, please contact our customer service team at:
- Email: contactus@valeriapremiums.com
- Phone: +91 2246198246
Thank you for choosing Valeria Premiums. We appreciate your business and are committed to providing excellent service and timely delivery.