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Return and Refund Policy

Welcome to Valeria Premiums ! We are committed to ensuring your satisfaction with our corporate gifting products. Please review our return and refund policy for details on how to handle returns and refunds.

1. Returns
Eligibility for Returns
  • Items must be returned within 30 days from the date of delivery.
  • Items must be unused, in their original packaging, and in the same condition as when they were received.
  • Custom or personalized items are non-returnable unless they arrive damaged or defective.
Process for Returns
  • Contact our customer service team at contactus@valeriapremiums.com to initiate a return.
  • Provide your order number, details of the item(s) you wish to return, and the reason for the return.
  • Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning your item(s).

 

2. Refunds
Eligibility for Refunds
  • Refunds will be processed once we receive and inspect the returned item(s).
  • We will notify you of the approval or rejection of your refund within 5 business days of receiving the return.
Process for Refunds
  • Approved refunds will be processed to the original payment method within 10 business days.
  • If you haven’t received a refund yet, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at
  • contactus@valeriapremiums.com.

 

Contact Information

For any questions or concerns regarding your return or refund, please contact our customer service team at:

  • Email: contactus@valeriapremiums.com
  • Phone: +91 2246198246

Thank you for shopping with Valeria Premiums. We value your business and strive to provide the best service possible.